Content and Review Policy - Goodnest

Content and Review Policy

Last updated: March 15, 2019

By posting content on Goodnest you indicate your agreement with the terms set out by the Content and Review Policy set out below.

Goodnest reserves the right at its sole discretion to remove or edit content that violates these guidelines or our Terms & Conditions. Content on our site may be disagreeable to you without being in violation of this policy. Please contact us should you see any review that you believe violates this policy.

Reviews

Our community relies on genuine reviews, that are relevant and informative to others. To support this, we prohibit:

  • Reviews not directly related to a job that has been started or completed by the Pro.
  • Reviews not directly related to the interactions, professionalism, or performance of the Pro.
  • Reviews that do not represent the actual, personal experience of the reviewer.
  • Reviews that are not timely (either within 1 year of the last day the Pro worked on the job being reviewed, or within 1 year of the job request being submitted by the reviewer).
  • Reviews that are covering subject matter, unrelated to the actual job.
  • Content in violation of any privacy or intellectual property rights.
  • Commercial promotion of products or services.
  • Content that endorses or promotes illegal or harmful activities, or is profane, obscene, threatening, or discriminatory.
  • Content that discloses any confidential information related to Goodnest’s operation or investigation of any matter.

To maintain trust on our site, Goodnest does not edit, change, or delete reviews that comply with our Content and Review Policy.

User Content

Content created or transmitted through Goodnest (such as messages, quotes, reviews, profile descriptions) are bound by our Content and Review Policy.

Content that is prohibited includes:

  • Content that endorses or promotes illegal or harmful activities, or is profane, obscene, threatening, or discriminatory.
  • Commercial promotion of products or services unrelated or appropriate for the Goodnest platform.
  • Content that directs customers to visit external sites or forms to fill out duplicative information.
  • Content that discloses any confidential information related to Goodnest’s operation or investigation of any matter.