When you interact with us through the Services, we may gather Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Services: We collect Personal Data from you when you provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Services, use certain Services, communicate via our chat or voice networks.
Non-Identifiable Data: When you interact with Goodnest through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. This may include information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
Goodnest may store such information itself or such information may be included in databases owned and maintained by Goodnest's affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of users of our Services, the number of visitors to each page of our Site and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
We may use both "session" cookie and "persistent" cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We will use the session cookies to: keep track of you whilst you navigate the website; keep track of your bookings; prevent fraud and increase website security; and [other uses]. We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website; and other uses.
On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Services' features.
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, Goodnest often conducts research on its user demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Goodnest may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Goodnest may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Goodnest may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Goodnest Services.
Goodnest and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
Goodnest is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Goodnest Services: We will share your Personal Data with service providers as necessary for them to provide their services to you. This Personal Data includes any communications routed through Goodnest including messaging, and any phone calls either with Goodnest or other visitors or users of Goodnest.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: Goodnest, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: Goodnest may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Goodnest, (iii) act in urgent circumstances to protect the safety of users of the Services or the public, or (iv) protect against legal liability.
Disputes Resolution: Goodnest may disclose your Personal Data in instances of a dispute to aide in the effective resolution for all parties. In this case, evidence must be presented to Goodnest of a dispute having been lodged successfully through an official dispute resolution service or court system before such information is released to the other party in the dispute.
You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Goodnest Services.
Goodnest takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Goodnest via the Internet.
You may contact us as follows: help