I had the very stressful experience of a major leak on Christmas Day while family from out of town was staying with me. Watercare inspected it promptly and couldn't find the leak in the public network so they said it was a fault within the private network and therefore not their responsibility. I posted the job on Goodnest in the afternoon on Christmas Day hoping to get a response from a plumber willing to do the job on Boxing Day and was thrilled when Adrian responded only a couple of hours after I posted the job. His call-out fee was reasonable given the public holiday, he turned up when he said he would on Boxing Day morning, his hourly rate was fair and his work was quick and thorough. I recommend Adrian to anyone reading this review!